Norton Neuroscience Institute
Neurology • Norton, MA
Ratings by platform
- Norton Healthcare Provider Portal: 4.7/5 (186 reviews)
What patients say
Patients praise
- Access to specialized care and innovative therapies
- Positive interactions with specific nursing staff and individual physicians
- High ratings for some individual providers and departments
- Professional and helpful staff in certain specialized departments like CT scanning
Common complaints
- Billing errors and aggressive billing practices
- Difficulties with scheduling appointments and long wait times
- Concerns regarding the consistency of care and follow-up
- Dissatisfaction with telehealth systems and administrative processes
- Reports of impersonal or indifferent communication from some staff
- Concerns regarding medical disparities and systemic issues
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David Norton, MD
Patients praise: Professionalism and caring support mentioned in a personal tribute to Dr. David Norton · Successful diagnosis example mentioned (ME diagnosed on first visit).
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