Neurosciences
Neurology • Norton, MA
What patients say
Patients praise
- High satisfaction with individual neurologist expertise and knowledge
- Providers described as attentive, compassionate, and good listeners
- Patients report feeling respected, validated, and not rushed during consultations
- Effective communication of medical information and clear explanation of next steps
Common complaints
- Difficulties with appointment scheduling and long wait times
- Frustration with telehealth technology and system communication failures
- Concerns regarding billing transparency and customer service responsiveness
- Reports of unprofessional conduct by some staff members
In patients' words
"The telehealth feature is a disaster! I was marked as a no show when i was logged on... My rating in no way should reflect the providers or their staff, but only my disappointment in the MyChart system!"
— Local listings/review site"I waited 8 months for my appt with dr b and when I showed up for appt I had to wait for 2 hours... Norton neurology is a horrible no caring place"
— HealthgradesMore clinics in Norton
Neurology Partners
Patients praise: brilliant and caring physicians reported by some patients · helpful and kind administrative staff reported by some patients.
Norton Neuroscience Institute
Patients praise: Access to specialized care and innovative therapies · Positive interactions with specific nursing staff and individual physicians.
Marathon Physical Therapy
Patients praise: Professional and knowledgeable staff · Effective treatment for injuries and recovery.
David Norton, MD
Patients praise: Professionalism and caring support mentioned in a personal tribute to Dr. David Norton · Successful diagnosis example mentioned (ME diagnosed on first visit).
Norton Physical Therapy
Patients praise: Professional and knowledgeable staff · Friendly, welcoming, and supportive atmosphere.
Physically Fit Physical Therapy
Patients praise: Professional, knowledgeable, and skilled staff · Welcoming, friendly, and supportive atmosphere.
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