Neurosciences
Neurology • Norton, MA
Ratings by platform
- Norton Healthcare Provider Site (Dr. Richard Lewis): 4.9/5 (172 ratings) (53 reviews)
- Norton Healthcare Provider Site (Dr. Rebekah Woods): 4.9/5 (51 ratings) (20 reviews)
- Norton Healthcare Provider Site (Dr. Nadeem Talpur): 4.9/5 (53 ratings) (21 reviews)
- Norton Healthcare Provider Site (Dr. David Robertson): 4.9/5 (120 ratings) (42 reviews)
- Norton Healthcare Provider Site (Dr. Thomas Sanford): 4.8/5 (317 ratings) (88 reviews)
- Healthgrades (Norton Neurology Services): 1.0/5 (1 review)
- ComplaintsBoard (Overall Norton Healthcare): 1.6/5 (3 reviews / 4 complaints)
What patients say
Patients praise
- High satisfaction with individual neurologist expertise and knowledge
- Providers described as attentive, compassionate, and good listeners
- Patients report feeling respected, validated, and not rushed during consultations
- Effective communication of medical information and clear explanation of next steps
Common complaints
- Difficulties with appointment scheduling and long wait times
- Frustration with telehealth technology and system communication failures
- Concerns regarding billing transparency and customer service responsiveness
- Reports of unprofessional conduct by some staff members
In patients' words
"Doctor Lewis Sets the standard! He's professional, personable, and patient! He explains everything very thoroughly, Using language as common folks can understand."
— Norton Healthcare Provider Review"Dr. Woods always spends time in my appointment and never makes me feels rushed. ... Bottom line she cares about her patients...She is the best!"
— Norton Healthcare Provider Review"The telehealth feature is a disaster! I was marked as a no show when i was logged on... My rating in no way should reflect the providers or their staff, but only my disappointment in the MyChart system!"
— Local listings/review site"I waited 8 months for my appt with dr b and when I showed up for appt I had to wait for 2 hours... Norton neurology is a horrible no caring place"
— HealthgradesMore clinics in Norton
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