Wellesley, Massachusetts | The Vascular Care Group
Vascular Services • Northampton, MA
Ratings by platform
- Healthgrades (Newton-Wellesley): 1.0 out of 5 stars (1 review)
- Healthgrades (General): 3.0 out of 5 stars (2 reviews)
What patients say
Patients praise
- Professional and knowledgeable medical staff
- Compassionate, kind, and attentive bedside manner
- Thorough explanations of medical conditions and treatment plans
- Efficient and organized care in certain locations
Common complaints
- Long wait times
- Poor communication regarding scheduling and procedure cancellations
- Billing issues and perceived overcharging
- Mixed workplace environment, including reports of being understaffed or burnt out
In patients' words
"I had been on a gurney for 2+ hours, with an IV in my arm, waiting for a procedure that had been on the schedule for months... one of the VCG doctors sent a nurse to inform me that the procedure wouldn't be happening that day after all."
— Healthgrades Review (Newton-Wellesley)"Office was running over 30 minutes behind schedule. Overcharged for procedure that did not occur. I would not recommend this practice to anyone."
— Healthgrades Review (General)"The clinical and admin people and are so focused on their patients... I always learned new every day, and the manager and physicians were to work with."
— Indeed Employee Review (Wellesley)More clinics in Northampton
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