Mass General Brigham Express Care (previously Urgent Care)
Urgent Care • Northampton, MA
Ratings by platform
- Birdeye (aggregating Google reviews): 2.4 out of 5 stars (77 reviews)
What patients say
Patients praise
- convenient location
- availability of walk-in services
Common complaints
- long wait times
- perceived lack of concern from staff
- difficulties with registration or communication
In patients' words
"Very long wait times even when not busy."
— Birdeye/Google Reviews"Staff seemed indifferent to my concerns."
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