General Surgery in Northampton, MA - Primary Care | Physicians
Surgery • Northampton, MA
Ratings by platform
- Mass General Brigham (Dr. Holly K. Michaelson): 4.8/5 (79 reviews (222 ratings))
- Mass General Brigham (Dr. Emily F. Lash): 4.9/5 (103 reviews (205 ratings))
- Mass General Brigham (Dr. Miranda S. Balkin): 4.7/5 (69 reviews (185 ratings))
- Mass General Brigham (Dr. John Tsongalis): 4.8/5 (140 reviews (357 ratings))
- Mass General Brigham (Dr. Julia Flum-Stockwell): 4.8/5 (121 reviews (312 ratings))
- Mass General Brigham (Dr. Julia M. De Almeida): Rating not specified (Multiple reviews mentioned)
- Northampton Integrative Medicine (Birdeye): Rating not specified (57 reviews)
What patients say
Patients praise
- Providers generally described as knowledgeable, professional, and thorough
- Patients often feel well-listened to and respected by their primary care physicians and surgeons
- High levels of satisfaction with communication, with doctors explaining complex medical issues clearly
- Strong trust in providers' clinical expertise and their ability to manage complex medical profiles
Common complaints
- Long wait times for appointments, especially for non-urgent care
- Some patients report issues with bedside manner, describing providers as aloof, dismissive, or lacking warmth
- Occasional concerns about providers being rushed or not fully listening to patient history
- Specific complaints about billing practices, potential fraud, and unethical practices at independent clinics like Northampton Integrative Medicine
- Rare reports of perceived condescension or unprofessional behavior by individual providers
In patients' words
"Dr. Michaelson is one of the best doctors and surgeons that I have ever encountered... Dr. Michaelson is caring, listens and remembers my particular nuances, and the three procedure procedures, one of which was a major surgery that I went through Were performed impeccably well."
— Mass General Brigham Patient Review"Dr. Tsongalis is the best PCP I've ever had. He is professional, knowledgeable, competent, and respectful. I trust him completely."
— Mass General Brigham Patient Review"As a patient, I found Dr. Darren Lynch to have an aloof, dismissive and arrogant manner... Northampton integrative medicine is fraud they do not help you."
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