Baystate Family Medicine-Northampton
Primary Care • Northampton, MA
Ratings by platform
- Healthgrades (individual physician level)"}},{rating:{citations:,confidence:: individual providers often hold high ratings (e.g., Dr. Agomaa 4.9/5, Dr. Garretson 4.4/5)"},reviewCount:{citations:,confidence:
- Yelp"}}],sampleQuotes:[{quote:{citations:,confidence:: Yelp reviews are generally low (e.g., 2.5/5)"},reviewCount:{citations:,confidence:
What patients say
Patients praise
- compassionate, friendly, and professional staff members
- clean and organized office environment
- some highly-rated and well-regarded individual physicians
- generally short wait times once in the office
Common complaints
- reports of unprofessional or uncaring behavior by some providers
- concerns regarding billing accuracy and administrative issues
- difficulties with appointment scheduling and long wait times for availability
- privacy concerns regarding discussion of personal information in common areas
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