Avenue at North Ridgeville Care and Rehabilitation Center | North ...
Assisted Living • North Ridgeville, OH
Ratings by platform
- CMS (Centers for Medicare & Medicaid Services) Overall Rating: 2 out of 5 stars (Below average) (2 reviews on Caring.com; widely varying external aggregators (e.g., 4.2 stars from 75 reviews on Seniors.fyi))
What patients say
Patients praise
- Some family members report friendly and compassionate individual staff members
- Facility is frequently described as clean and well-maintained
- Positive feedback on the rehabilitation and therapy programs for some residents
Common complaints
- Concerns regarding chronic understaffing and high staff turnover
- Reports of inconsistent care and delayed response to call lights
- Complaints about food quality and nutritional standards
- Instances of poor communication between staff and family members
In patients' words
"There were times when my mom would be left in soiled sheets and stuff for hours. Hours! It was terrible. The food was not good."
— Caring.com Reviewer"My father is in a nursing home called Avenue At North Ridgeville and so far, he likes it. I think that all nursing homes are kind of short-staffed so I would say staffing is somewhat of a concern but not a major one. Other than that, it's a very nice and clean facility and they treat him really well."
— Caring.com ReviewerMore clinics in North Ridgeville
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