O'Neill Healthcare North Ridgeville OH | State-of-the-art Senior Care
Assisted Living • North Ridgeville, OH
Ratings by platform
- seniors.fyi: 3.8 out of 5 stars (82 reviews)
- seniorcare.com: 3.8 out of 5 stars (Not explicitly stated)
- caring.com: 3.8 out of 5 stars (Facility: 3.7, Staff: 3.0, Food: 3.5) (7 reviews)
- Medicare/Healthcare4PPL: 5 out of 5 (Health Inspection), 2 out of 5 (Staffing), 2 out of 5 (RN Staffing) (CMS rating data)
What patients say
Patients praise
- Individual staff members described as kind and patient by some families
- Some positive experiences regarding specific care events
Common complaints
- Long wait times for call lights and staff assistance
- Concerns regarding building maintenance and climate control (HVAC issues)
- Criticism of food quality and nutrition
- Reports of unclean facilities
- Inconsistent management and lack of accountability
In patients' words
"The facility is filthy and poorly maintained, with dirty carpets and leaks. Call lights go unanswered for an hour or more on average."
— seniors.fyi"Scorching hot days lead to sweaty apartment facilities when the air conditioning Will not work... These residents are paying between $4,000 -$6,000 per month for their shelter and their care, and they can't even get climate control inside their living spaces."
— seniorcare.com"Every single person we encountered was so kind, caring, patient, and helpful. I had no idea that our overall experience would have been so positive."
— O'Neill Healthcare official testimonials pageMore clinics in North Ridgeville
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