Gastroenterologist in North Richland Hills, TX - DHAT
Gastroenterology • North Richland Hills, TX
Ratings by platform
- Official DHAT website (North Richland Hills location): 4.7/5 (Over 141 reviews)
- Trustindex.io (overall DHAT): 4.8/5 (Not explicitly stated total count for NRH only)
- Yelp (North Richland Hills location): 2.5/5 (11 reviews)
What patients say
Patients praise
- Compassionate and caring medical providers
- Thorough explanations of procedures and health concerns
- Professional and skilled clinical staff
- Good bedside manner for many physicians
- Positive experiences with routine procedures like colonoscopies
Common complaints
- Billing and coding errors causing unexpected charges
- Difficulty communicating with billing/scheduling departments
- Long wait times for callbacks or during appointments
- Occasional reports of poor bedside manner or feeling rushed
- Concerns regarding professionalism and office management
In patients' words
"This is, without question, one of the most unprofessional and frustrating medical offices I have ever encountered. The overwhelming impression is that their priority is maximizing billing rather than providing accurate, ethical patient care."
— Yelp review regarding billing issues"Dr. Antin, I have seen his PA, Ms Li, and I really appreciate the time and attention she gave me! She answered all my questions and put my mind at ease."
— Positive review from DHAT official site"Patients consistently praise Dr. Mark Murray for his exceptional bedside manner and personal approach, with many describing him as treating patients like old friends or family members."
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