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North Hills Family Medicine

Family Medicine • North Richland Hills, TX

★★★★★4.8/51,564 reviews across 1 platform

Ratings by platform

  • Birdeye: 4.8/5 (1,564 reviews)

What patients say

Patients praise

  • Highly knowledgeable, kind, and attentive physicians and practitioners
  • Thorough and caring approach to medical consultations
  • Patients feeling heard and not rushed during visits
  • Long-standing, trusted relationships with providers for many patients

Common complaints

  • Long wait times in waiting rooms and exam rooms
  • Difficulty reaching staff by phone or getting call-backs
  • Concerns regarding administrative errors, including billing, coding, and lost check-ins
  • Complaints about front desk staff behavior or responsiveness

In patients' words

"Every time i come here ther customer service is AWFUL!! The wait is ridiculous and they have no care for other people's time whatsoever."

— Birdeye (North Hills Family Medicine)

"I had a great experience at North Hills Family Medicine. I went yesterday and Dr. Canci was very attentive and took the time to listen to all of my concerns. She made sure everything was addressed, and I never felt rushed."

— LocalityBiz (North Hills Family Medicine)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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