Urology Clinic | Little Rock - UAMS Health
Urology • North Little Rock, AR
Ratings by platform
- Birdeye (UAMS Health - Julie M. Riley, M.D. - Urology Clinic): 3.4 stars (5 reviews)
- TheFertilityClinicNearMe.com (Uams Health - Urology Clinic): 2.3 / 5 (21 reviews)
- UAMS Health provider page (Brian M. Rayburn, PA): 4.8 out of 5 (overall) (449 ratings; 111 comments)
- UAMS Health provider page (Emily E. Wright, CNP): 4.8 out of 5 (overall) (294 ratings; 46 comments)
- UAMS Health provider page (Danelle R. Williams, CNP): 4.8 out of 5 (overall) (not specified in provided excerpt)
What patients say
Patients praise
- Some patients describe excellent/professional care and clear explanations from specific providers (e.g., Dr. Riley; PA Rayburn; CNP Wright).
- Positive outcomes for urologic issues (example: urinary retention relieved after treatment with Dr. Song and his staff).
Common complaints
- Difficulty getting in touch/callbacks or accessing appointments in a timely way.
- Rude/dismissive staff experiences or feeling charged as a specialist copay for being seen by a nurse practitioner.
- Facility/bathroom cleanliness complaints.
- Lower ratings reported on third-party review aggregators and strong negative anecdotes about care/scheduling/results.
In patients' words
"“Super hard to get a hold of has not returned any of my calls… I’m still waiting on a call back.”"
— Birdeye review excerpt for UAMS Health - Julie M. Riley, M.D. - Urology Clinic"“They have a ego so big… She can't listen to the patient… She is the worse dr.”"
— Birdeye review excerpt for UAMS Health - Julie M. Riley, M.D. - Urology Clinic"“The bathrooms are terribly dirty… spilled blood for a urine culture.”"
— ivfcalifornia.sbs catalog page quoting negative patient complaints about UAMS Health Urology Clinic"“I will never see her again! Worst experience yet… seeing a Nurse Practitioner who was absolutely rude and dismissive.”"
— UAMS Health provider page (Emily E. Wright, CNP) patient review excerpt"“Dr. Song and his staff explained everything completely, and they cared so much about me. I would recommend him to anyone.”"
— UAMS Health clinical resource story (Cheryl Walker) patient quoteMore clinics in North Little Rock
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