Arkansas Urology Clinic in North Little Rock, AR
Urology • North Little Rock, AR
Ratings by platform
- Birdeye: 4.7 out of 5 stars (961 reviews)
- Better Business Bureau (BBB): 1 out of 5 stars (1 customer review)
What patients say
Patients praise
- Experienced and professional medical providers
- Well-organized clinic setting and clean, welcoming facilities
- Effective treatments for specific conditions like TRT (testosterone replacement therapy)
- Helpful educational explanations from staff during visits
Common complaints
- Difficulty reaching staff by phone and long wait times for callbacks
- Perceived unresponsiveness regarding scheduling, specifically for urgent or serious medical procedures
- Negative experiences with reception staff professionalism and communication standards
- Delays in processing medication prescriptions
In patients' words
"Definitely the best place for trt in the state. I've been going here for 8 years now. Dr. Jones is very professional and cares very much about her patients."
— Birdeye review"Worst communication standards I have ever seen... They will send you straight to voicemail every time you call. Even the receptionist have voicemail."
— BBB Customer Review"No one EVER answers the phone!"
— Birdeye reviewMore clinics in North Little Rock
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