Little Rock Southwest
Urgent Care • North Little Rock, AR
Ratings by platform
- Birdeye and Solv Health (for Baptist Health Urgent Care): 4.7/5 (2,432 reviews)
What patients say
Patients praise
- Generally efficient check-in process
- Friendly, kind, and professional staff interactions
- Convenient access to urgent care services for non-life-threatening conditions
- Sincere and devoted care from some clinicians
Common complaints
- Long wait times for treatment or follow-up
- Dissatisfaction with front desk or administrative staff communication
- Concerns regarding billing processes and insurance transparency
- Reports of perceived lack of helpfulness or insight from some providers
In patients' words
"the Doctor was the least helpful human being that I met. She offered zero insight as to what the problem might be..."
— Birdeye Patient Review"Horrible front desk service didn't even bother checking in after the front desk staff told me they charge for stuff clearly covered by my insurance."
— Yelp Patient ReviewMore clinics in North Little Rock
Baptist Health Urgent Care
Patients praise: Fast and efficient service in many instances · Professional and helpful staff or providers in specific visits.
Baptist Health Urgent Care
Patients praise: Friendly, welcoming, and professional staff · Efficient check-in process.
Bowen Hefley Orthopedics
Patients praise: Patients frequently praise the doctors for their personable, professional, and knowledgeable approach · Positive outcomes reported for various surgeries including hip, knee, and shoulder replacements.
Martin Orthopedics
Patients praise: caring and compassionate physicians and staff · thorough explanations of procedures and treatment options.
Wellness & Preventive Healthcare Services in Little Rock, AR
Patients praise: Caring and compassionate staff · Thorough and attentive care providers who listen to patients.
Baptist Health Medical Center-Little Rock
Patients praise: attentive, thorough, and compassionate care from specific providers · clear explanation of treatments and health plans.
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