Lakewood Primary Care Clinic & Doctor's Office
Primary Care • North Little Rock, AR
Ratings by platform
- Oak Street Health internal patient survey: 4.59/5 (135 reviews)
What patients say
Patients praise
- Attentive and caring medical providers
- Staff that listen to patient concerns and health goals
- Friendly and helpful front desk/nursing staff in-clinic
- Efficient and stress-free insurance assistance for some patients
- Welcoming and comfortable office atmosphere
- Comprehensive health assessments
Common complaints
- Rudeness from call center staff
- Strict or inconvenient appointment check-in policies
- Perceived high-pressure sales tactics regarding patient enrollment
- Concerns regarding patient privacy with third parties present in exam rooms
- Long wait times for appointments
- Billing/insurance issues
In patients' words
"Dr. Smith ... sat down and for about 20 or 30 minutes she actually talked to me about how I was feeling ... I'm 54 and in my lifetime have never [had] that top notch quality of care before."
— Patient review of Oak Street Health"I took my mother here to check this place out and it felt like the biggest sales pitch ever. I don't like the pressure to have her as a patient."
— Patient review of Oak Street Health"I went to him for a few years and always avoided it because every visit takes about 5 hours. The last time they refused to bill my checkup as a wellness..."
— Patient review of Lakewood Family Medicine ClinicMore clinics in North Little Rock
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