Desert Parkway Behavioral Healthcare Hospital
Mental Health Care • North Las Vegas, NV
Ratings by platform
- ProvenExpert/Yelp: 1.7 out of 5 (53 (from Yelp source))
- ABA Navigator: 2.7 out of 5 (14)
What patients say
Patients praise
- Some staff members are described as compassionate, attentive, and professional
- Effectiveness of programs like PHP (Partial Hospitalization Program) and IOP (Intensive Outpatient Program) for some patients
- Valued group therapy and recreational activities
- Some patients felt the care was refreshing or helpful for their recovery
Common complaints
- Reports of rude, unprofessional, or dismissive staff attitude
- Concerns regarding communication, organization, and administrative incompetence (e.g., losing personal belongings, delay in paperwork)
- Complaints about poor food quality and lack of cleanliness
- Allegations of overmedication or insufficient attention to individual needs
- Feelings that the facility prioritizes revenue over patient care
- Reports of unsafe environment or insufficient safety protocols
In patients' words
"This place does not help you. I went there forced and they took my clothes and lost them. Never got them back. The staff are rude. They cuss at you, disrespect you. And do not help you what so ever. You leave with worse mental health you you had before."
— LocalityBiz"I recently had a stay at Desert Parkway 700 unit, and I’m incredibly grateful for the care I... especially from the nursing staff member Flye and the technician Kiven... They made a difficult time feel supported and I felt seen."
— ABA Navigator"Amazing incompetence of the staff needed a letter drafted showing my son was here. Ready after 8am social worker will draft. Came at 8am letter was wrong. How its 3pm working on the letter. Lady behind the desk wants you name and phone number then go away attitude. Terrible"
— FindRecoveryCenterMore clinics in North Las Vegas
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