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Locations - Division of Rheumatology | Northwell Health logo

Locations - Division of Rheumatology | Northwell Health

Rheumatology • North Hempstead, NY

★★★★★4.8/5250 reviews across 3 platforms

Ratings by platform

  • Birdeye: 2.5/5 (8 reviews)
  • Healthgrades: 3.5/5 (13 reviews)
  • Northwell Health website: 5/5 (229 reviews)

What patients say

Patients praise

  • thorough and professional clinical care from some providers
  • access to clinical research and advanced infusion services
  • some patients report feeling respected and well-attended to by specific doctors

Common complaints

  • insensitive or dismissive office staff
  • difficulty scheduling appointments or getting through to doctors
  • long wait times
  • perceived arrogance or lack of bedside manner from certain physicians
  • concerns regarding the effectiveness of treatment plans
  • dissatisfaction with infusion center communication and protocols

In patients' words

"It’s really sad to be a sick patient with a new scary diagnosis and have to deal with insensitive office staff. By far the worst experience I’ve had."

— Birdeye review

"His bedside manner is absent, arrogant beyond belief and terrible with patient communication. Prepare yourself for some gaslighting, you will be in for it."

— Vitals review of Dr. Richard A. Furie

"I came down with a bad autoimmune disease and never could have gotten thru it without dr horowitz. best dr i ever had!!!"

— Healthgrades review of Dr. Diane Horowitz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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