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Rheumatology Associates of Long Island

Rheumatology • North Hempstead, NY

★★★☆☆2.5/550 reviews across 1 platform

Ratings by platform

  • Birdeye: 2.5/5 (50 reviews)

What patients say

Patients praise

  • Doctors are often described as caring, kind, and thorough
  • Clinical care during appointments is generally perceived as professional

Common complaints

  • Difficulty reaching staff by phone
  • Failure to return patient calls and messages
  • Poor administrative/front desk service and unprofessionalism
  • Frustrating scheduling experiences

In patients' words

"Dr. Torres is great - kind, thorough and helpful when you see him. To get staff on the phone is IMPOSSIBLE. They don't follow up... And then when you arrive... the front desk support has an attitude."

— Birdeye user review

"The Drs are great but The Office is terrible. No one ever answers the phone or returns calls. Poor patient care."

— WebMD user review

"Dr Marinescu is an excellent, caring and supportive doctor. The office staff is pleasant. In emergencies the Dr has been wonderful."

— Yelp user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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