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Primary Care Doctors & Physicians in Hempstead, NY

Primary CareNorth Hempstead, NY

★★★★★5.0/52 reviews across 2 platforms

Ratings by platform

  • Oak Street Health Hempstead: 4.85 out of 5 stars (Not explicitly stated (aggregate rating provided))
  • Healthgrades (Shonette Miller Costen, NP): 5.0 out of 5 stars (2 ratings)

What patients say

Patients praise

  • Professional and knowledgeable medical care
  • Compassionate and attentive bedside manner
  • Willingness to listen to and discuss underlying conditions
  • Efficient and friendly support staff in some locations
  • Comprehensive services coordinated in one location

Common complaints

  • Long wait times for appointments
  • Poor office management and administrative organization
  • Dismissive or unempathetic communication from medical staff
  • Lack of consideration for patient time and health concerns

In patients' words

"I was given an appointment for Saturday at 1:00 PM, even though these tests require fasting... I was not seen until almost 2:00 PM, and when I finally saw the doctor, she told me it was too late to perform the tests... Her response was dismissive and unempathetic."

Patient review of Hempstead Medical Group

"She’s [Dr. Vilma Vas] not only professional at what she does but also compassionate and understanding to her patient's. Literally anything I need she’s there and does things in a matter of seconds."

Patient review of Dr. Vilma Vas, Hempstead Medical Group

"Dr. Rupal Shah is my mother's PCP and she is amazing! Takes time to listen to your concerns, she is knowledgeable and caring."

Patient review of Dr. Rupal Shah, Hempstead Medical Group

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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