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Urgent Care in West Hempstead, NY| Northwell Health logo

Urgent Care in West Hempstead, NY| Northwell Health

Primary CareNorth Hempstead, NY

★★★★☆4.4/5816 reviews across 3 platforms

Ratings by platform

  • ZocDoc: 5/5 (47 reviews)
  • UrgentCareMap: 4.5/5 (736 reviews)
  • Yelp (via Apple Maps): 2.1/5 (33 reviews)

What patients say

Patients praise

  • Professional and courteous healthcare staff
  • Clean and efficient facility environment
  • Convenient online check-in and spot-saving process
  • Thorough and informative care provided by doctors and physician assistants

Common complaints

  • Perceived unprofessionalism or lack of empathy from staff
  • Reports of long wait times
  • Issues with communication and patient prioritization
  • Isolated complaints regarding misdiagnosis or facility equipment

In patients' words

"The healthcare workers at the facility were all professional, courteous, and outstanding. They provided exceptional care during my visit."

LocalityBiz (User: Rob Lewis)

"They are very unprofessional and they will put other patients before you even if you check in first. They are also bad with communication"

Yelp/Apple Maps (User: Eric F.)

"I was SO impressed with Northwell health Urgent care West Hempstead, LI, this past Saturday. I signed in on-line, which took little time to do. Showed up for my & was shown my treatment room right away! No waiting!!"

LocalityBiz (User: Jeanne Herman)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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