Sleep Medicine Program | Departments
Sleep Medicine • North Haven, CT
Ratings by platform
- ussleepclinics.com: 2.0 out of 5 (Not explicitly stated but based on a set of reviews)
- bdir.in: 2.2 out of 5 (30 reviews)
What patients say
Patients praise
- Offers expert care for various sleep disorders including insomnia and sleep apnea
- Clinicians are involved in research on cardiovascular and stroke complications of sleep apnea
- Comprehensive diagnostic and management services available at a central campus location
Common complaints
- Poor customer service and communication (difficulty reaching staff by phone or MyChart)
- Long wait times for appointments and follow-ups
- Issues with telehealth appointments and technical failures
- Lack of follow-up after diagnosis or appointments
- Billing and insurance coordination concerns
In patients' words
"Poor customer service, you can never get through... Very frustrating and unprofessional to just log off the telehealth communication without any direction of how to follow up further."
— localitybiz.com review excerpt"Terrible communication from the doctors and staff via mychart and the phone. Been messaging my doctor at the sleep center for weeks now... with zero response."
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