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Arthritis | New Haven Rheumatology | United States

RheumatologyNorth Haven, CT

★★★★☆4.1/542 reviews across 5 platforms

Ratings by platform

  • Healthgrades (Dr. Monique Hinchcliff): 4.6/5 stars (8 ratings)
  • WebMD (Dr. Robert Schoen): 4.0/5 stars (20 ratings)
  • Healthgrades (Dr. Abhinav Seth): 1.0/5 stars (1 rating)
  • Birdeye (Dr. Julie Yip): 4.3/5 stars (13 ratings (Google))
  • Vitals (Dr. Robert Schoen): 3.9/5 stars (Variable reporting)

What patients say

Patients praise

  • Knowledgeable and thorough clinicians
  • Attentive and personal care approach
  • Helpful and professional nursing/infusion staff
  • Clear explanations of conditions and treatment options
  • Success in managing chronic pain and conditions like rheumatoid arthritis

Common complaints

  • Difficulty getting in touch with doctors for test results
  • Lack of follow-up on test results or messages
  • Issues with medication refills and administrative processes
  • Perceived poor bedside manner or communication skills
  • Billing or co-pay disputes with office staff
  • Long wait times for appointments

In patients' words

"She an Awesome MD and has really taken the time to throughly get to know me and diligently works to get me pain free."

Birdeye review

"Dr. Seth is a poor doctor. He has very poor patient skills... I had to go without my medication for a few weeks until I found another doctor."

Healthgrades review

"I have been trying to get in touch with the doctor for test results... I was told she would call me with the results... NO CALL. I left several messages and never received a return call."

WebMD review

"The doctor and his staff are WONDERFUL! Julie has been so kind and helpful. Dr. Shoen is very knowledgeable and down to earth. And Christine, the Infusion nurse is the BEST nurse that I have ever had!"

Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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