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Northeast Medical Group - Internal Medicine - North Haven

Primary CareNorth Haven, CT

★★★★☆3.5/513 reviews across 2 platforms

Ratings by platform

  • Yelp: 2.0 to 3.0 out of 5 stars (varies by platform) (Small sample size of reviews (approx. 4-6 reviews) on public platforms like Yelp)
  • Vitals (for specific provider Dr. Holly D. Craig): 3.7 out of 5 stars (9 ratings / 6 reviews)

What patients say

Patients praise

  • Presence of compassionate, well-educated, and thorough primary care clinicians
  • Clinicians who are good listeners and professional
  • Patients willing to travel significant distances to remain under the care of specific doctors

Common complaints

  • Issues with bedside manner and perceived arrogance from some providers
  • Perceived low standard of care at the walk-in center location
  • General frustrations with the administrative or logistical pace of the practice

In patients' words

"Knowledgeable, intelligent, obviously in command of her profession. I drive an hour and a half to remain her patient, she's just so worth it."

Vitals review for Dr. Holly D. Craig

"We have been seeing Dr Robert Jones for the past several years. He is well educated, compassionate and kind. He is an excellent primary care physician."

Yelp review for Northeast Medical Group Multispecialty Center

"Dr. Vikram Rao is Awful. He has ZERO bedside manner. He is Very Arrogant, Rude, does not listen, care to hear or show any compassion to his patients medical condition."

Yelp review for Northeast Medical Group Multispecialty Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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