162 washington avenue, north haven, ct 06473 - CVS
Pharmacy • North Haven, CT
Ratings by platform
- CVS MinuteClinic official site: 4.6 out of 5 stars (based on 151 reviews) (151 reviews)
What patients say
Patients praise
- Convenience of the location for routine services
- Positive experiences with vaccinations (flu, COVID-19)
- Competent pharmacist intervention in specific prescription safety instances
- Ease of booking appointments for MinuteClinic services online
Common complaints
- Difficulties and delays with telephone customer service and automated systems
- Reports of rude or unprofessional behavior by staff and healthcare providers
- Understaffing and long wait times for pharmacy and clinic services
- Issues with prescription fulfillment and communication regarding medication availability
In patients' words
"Great service! I made an appointment online for a strep test. There were several time slots available all day... the provider took me in immediately and tested to..."
— Yahoo Local - Stephanie R."They have the most idiotic telephone service... it takes several hoops before you get to talk to a person. Along the way, there is endless talk about Covid... all spoken in the most annoying accent and tone I've ever heard on the phone."
— themugsusa.com"This place is awful. They apparently have guidelines/algorithms they have to follow to determine treatment... No room for medical judgement or listening to the patient. No respect, just profit-obsessed and rude AF nurse practitioners."
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