Digestive Health Center – North Haven - Yale New Haven Health
Gastroenterology • North Haven, CT
Ratings by platform
- Vitals (Practice level): 4.3/5 (Practice level) (Not explicitly stated total count)
- Chamber of Commerce: 0.0/5 (0)
What patients say
Patients praise
- Access to comprehensive medical and surgical treatments for gastrointestinal issues
- Experienced team of specialists and coordinated care services
- Convenient campus location offering a variety of medical services
Common complaints
- Difficulties reaching staff via telephone and long hold times
- Issues with communication via MyChart and lack of follow-up
- Scheduling challenges, including long wait times for appointments
- Concerns regarding professionalism and patient interaction quality
In patients' words
"Poor customer service, you can never get through... Terrible communication from the doctors and staff via mychart and the phone."
— LocalityBiz review of Yale-New Haven Hospital's Sleep Medicine Center (North Haven)"Their "apology" was more like "sorry that you feel that way/sorry that you're dissatisfied," rather than apologizing for any medical errors made. It was disingenuous."
— Patch Letter to the EditorMore clinics in North Haven
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