Endocrinology - Northeast Medical Group
Endocrinology • North Haven, CT
Ratings by platform
- Healthgrades (Dr. Sunil Thomas): 3.0 out of 5 stars (2 reviews)
- Zocdoc (Dr. Richard DeSouza): 4.29 out of 5 stars (7 reviews)
- Birdeye (Endocrinology Associates): 1 out of 5 stars (1 review)
What patients say
Patients praise
- Some physicians praised for being thorough, compassionate, and attentive
- Positive experiences at specific facilities like COVID-19 vaccination sites for being organized and efficient
- Occasional reports of quick, friendly service for routine appointments
Common complaints
- Reports of rude or unhelpful office staff
- Complaints regarding long wait times and poor communication
- Instances of perceived lack of empathy or clinical concern towards patients
- Criticism regarding the standard of care in walk-in facilities
In patients' words
"Office staff was rude and not helpful. Doctor did not respond to MyChart or phone question."
— Healthgrades review regarding Endocrinology care"I walked out after waiting for an hour without being seen... Upon my exit I noticed 4 nurses sitting talking at reception desk."
— Chamber of Commerce review for Multispecialty Center in North Haven"I was very impressed on how smooth and efficient everything went. The staff were professional, kind, upbeat, and helpful in every way."
— NEMG North Haven facility patient feedback regarding vaccination services"Not often these days that you find a great doctor. My first visit was unrushed and through. He took the time to listen to my concerns, answered all of my questions."
— Medical News Today review for an endocrinologist in North HavenMore clinics in North Haven
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