Psychiatry & Behavioral Health | MUSC Health
Mental Health Care • North Charleston, SC
Ratings by platform
- Aggregate of various review sites (e.g., Birdeye, Rehab.com): Approximately 2.5 out of 5 stars (~106-139 reviews (varies by platform))
- TrustReviewers.com: 2.6 out of 5 stars (56 reviews)
What patients say
Patients praise
- Compassionate and dedicated staff members in specific instances
- Helpful and accommodating service in certain units
- High satisfaction ratings for individual providers (e.g., specific psychiatrists)
Common complaints
- Concerns regarding administrative and office communication, particularly with medication refills
- Reports of poor handling of patient care and discharge processes
- Allegations of dismissive behavior or lack of attention by some providers during appointments
In patients' words
"The Nurse Manager... from Unit 3 North... spent approximately two hours assisting me... I am impressed with her efforts to exceed the highest standards of care and service."
— Patient review excerpt (Birdeye/Rehab.com)"Poor communication and handling of patients , they prescribed my young adult daughter a meditation that conflicts with family history, also released her from care to a harmful controlling boyfriend , while she was clearly not of sound mind."
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