Palmetto Lowcountry Behavioral Health | Charleston, SC
Mental Health Care • North Charleston, SC
Ratings by platform
- Birdeye: 2.7 out of 5 stars (408 reviews)
- Google: 1.6 out of 5 stars (54 reviews)
- TrustReviewers.com: 2.3 out of 5 stars (107 reviews)
- Internal Facility Website: 4.53 / 5
What patients say
Patients praise
- Some individual staff members recognized as caring and professional
- Occasional positive experiences reported regarding patient outcomes
- Facility reported as clean by some alumni
Common complaints
- Disorganization and lack of professionalism
- Poor communication with families
- Insufficient individual attention from doctors
- Over-reliance on medication and pill-mill allegations
- Cleanliness and maintenance issues
- Understaffing and high employee turnover
- Safety concerns related to patient aggression and mixing patient populations
In patients' words
"I would NOT recommend this facility to anyone least more anyone in a crisis... It's like a pill mill for doctors to "observe" you for days without helping."
— TrustReviewers.com Review"Unit 5 staff is the most amazing staff that I have ever been with... The staff are hands down n Dr.Cifuentes was amazing."
— Birdeye Review"The Department of Health and Environmental Control (DHEC) has received 23 complaints against Palmetto Behavioral Health since 2016."
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