Roper St. Francis Physician Partners Primary Care | Charleston, SC
Family Medicine • North Charleston, SC
Ratings by platform
- Birdeye (Charleston, SC): 4.6/5 (367 reviews)
- Birdeye (North Charleston, SC): 4.6/5 (176 reviews)
- Roper St. Francis provider listing (Dr. Marion Cooper II, North Charleston): 4.9/5 (201 ratings)
- Roper St. Francis provider listing (Dr. Elizabeth Anisis, North Charleston): 4.9/5 (427 ratings)
- Ratings.MD (Jeanne Lumpkin, North Charleston): 4.9/5 (229 verified ratings)
- Vitals (Roper Saint Francis Physician Partners, Charleston): 4.2/5 (overall ratings shown) (N/A (not provided in snippet))
What patients say
Patients praise
- Doctors described as caring, attentive, and good at listening/explaining
- Pleasant, friendly staff and good customer service
- Convenient locations and some offices described as well run with timely care
- Good clinical outcomes/appropriate recommendations mentioned in reviews
Common complaints
- Front desk and administrative/billing issues (rude staff, billing errors, refills not processed)
- Long waits/appointment access problems and being rushed or not getting attention
- Communication issues (not returning calls, difficulty reaching doctor, labs requiring travel)
- Perceived lack of follow-up on results and care decisions criticized
In patients' words
"“I fully trust Dr. Jesup. She is an excellent doctor that truly cares, listens, and explains things.”"
— Birdeye review summary for Roper St. Francis Physician Partners - Primary Care (Charleston)"“Friendly and helpful staff I feel like a patient and not a number.”"
— Birdeye review summary for Roper St. Francis Physician Partners - Primary Care (North Charleston)"“Billing is always wrong… they scam you for services making you come in person just to rebill… over book doctors to the point where you get no attention.”"
— localitybiz listing for a Roper St. Francis Physician Partners - Primary Care location (Mt Pleasant)"“They wouldn’t let me in to speak to anyone… They still insisted I call and leave a message… My asthma has been acting up and I really need a refill…”"
— localitybiz listing for Roper St. Francis Physician Partners - Primary Care (North Charleston, 5133 Rivers Ave)"“Extremely unhappy with the staff… prescriptions… haven’t received the scripts… It is now Monday morning and the pharmacy still haven't received the orders.”"
— localitybiz listing for Roper St. Francis Physician Partners - Primary Care (Summerville)More clinics in North Charleston
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