Oak Street Health Norristown
Internal Medicine • Norristown, PA
What patients say
Patients praise
- Attentive, kind, and knowledgeable physicians
- Clean office environments
- Helpful staff members in some departments
- Efficient handling of some urgent services like vaccinations
Common complaints
- Difficulty scheduling appointments and long hold times on the phone
- Reports of rude or unprofessional front desk staff
- Dissatisfaction with communication and patient portal responsiveness
In patients' words
"My prescription was sent to the wrong pharmacy, and I was also given the wrong medication. I am diabetic, so this was a big problem."
— Healthgrades review for Einstein Physicians Montgomery Family Practice"The doctors... are phenomenal, the best, knowledgeable, thorough, patient, and kind. They listen, care, and will do whatever they possibly can to help."
— Loc8NearMe review for Montgomery Family Practice"Great doctors, not easy to get in a sick apt. I am currently on hold 50 minutes trying to get my son in for a sick apt."
— LocalityBiz review for CHOP Karabots Primary Care CenterMore clinics in Norristown
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