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Internal Medicine in Norristown, PA - Einstein Healthcare Network

Internal Medicine • Norristown, PA

What patients say

Patients praise

  • Highly skilled medical care provided by some individual doctors and nurses
  • Doctors noted for being thorough, professional, informative, and good listeners
  • Compassionate patient care experiences from specific staff members
  • Efficient ambulance and emergency services in some instances

Common complaints

  • Long wait times at offices and in the emergency department
  • Difficulties with scheduling, office communication, and receiving responses through patient portals
  • Instances of perceived rudeness or unprofessionalism from some office staff
  • Concerns regarding the use of resident doctors without sufficient patient notification
  • Issues with medication management and pharmacy communication errors

In patients' words

"Problems across the board ranging from can't get a Rx filled without calling 10x, appts they take you 45 mins late and the appt takes 10x longer than it should."

— Birdeye review of Einstein Physicians Norriton

"I was made to see a resident doctor without being clearly told ahead of time. After the first visit, I asked to see an actual doctor because mistakes were made with my medication."

— Healthgrades review of Einstein Physicians Montgomery Family Practice

"Dr. Borgman and his staff treat me with care. They go out of their way to accommodate, update, and provide me with discussions re my Rx and bloodwork."

— Einstein Healthcare Network patient review of Dr. Jody Borgman

"I can not say enough about all the doctors and nurses here. They really listen to you and care about you."

— Loc8NearMe review of Jefferson Einstein Montgomery Hospital

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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