Oak Street Health Norristown
Family Medicine • Norristown, PA
Ratings by platform
- Oak Street Health Norristown: 5/5 (15 reviews)
What patients say
Patients praise
- praise for compassionate and knowledgeable physicians and medical providers
- some staff members described as kind and attentive
- high quality clinical care noted by some patients
Common complaints
- difficulty scheduling appointments and long wait times
- communication issues including lack of follow-up and difficulty reaching the office by phone
- perceived rude or unprofessional conduct by front desk staff
- concerns regarding diagnostic accuracy or medication errors
In patients' words
"I tried many times to contact the office to fix this. I called and sent messages, but no one got back to me for weeks."
— Patient review on Healthgrades"Dr. Laura Taylor is an excellent doctor who cares for her patients in such a human way. She listens, empathizes and knows lot about medicine."
— Patient review on Loc8NearMe"The front desk was extremely rude and unprofessional and hung up on my daughter."
— Patient review on LocalityBizMore clinics in Norristown
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Patients praise: Highly skilled, compassionate, and attentive individual physicians (notably Dr. Drumm and Dr. Taylor) · Physicians who take time to listen and provide personalized care.
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