Niagara Falls Memorial Medical Center | Niagara Falls, NY
Urgent Care • Niagara Falls, NY
Ratings by platform
- US News & World Report: 2 out of 5 (Patient Experience Score)
- MedicalRecords.com: 2.6 out of 5 (102 reviews)
- Healthgrades: 55% (Patient Experience Rating)
What patients say
Patients praise
- some staff members noted as professional and compassionate in specific departments like radiology
- occasional positive experiences with post-surgical care and private room accommodations
- doctors noted as generally communicative in some patient assessments
Common complaints
- long wait times and perceived lack of urgency in the emergency department
- concerns regarding nursing staff responsiveness and communication
- reports of neglect and poor quality of care in long-term/hospice settings
- complaints about administrative staff attitude and professionalism
- issues with hospital cleanliness and facility parking availability
In patients' words
"This hospital amongst our community could do better. Parking is a major detractor from this medical facilitie's rating."
— MedicalRecords.com Reviewer"Horrible experience in my brother's hospice care. Several incidents ranging from nurses not reading charts... neglect ranging from fall to leaving him covered in feces."
— LocalityBiz Reviewer"When I finally got my referral for an x-ray, the x-ray department was phenomenal... I was treated with the best care and respect."
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