Eye Doctor Niagara Falls - Fichte, Endl & Elmer Eyecare
Optometry • Niagara Falls, NY
Ratings by platform
- Birdeye (Google): 4.2/5 (140)
- Yelp: 2.8/5-3.0/5 (varies by source/platform) (30-38)
What patients say
Patients praise
- High patient satisfaction with vision correction surgeries such as LASIK, PRK, and cataract surgery
- Professional, friendly, and efficient staff members
- Personalized post-operative care, including surgeons calling patients after surgery
- Long-term loyalty from patients over many years
Common complaints
- Long wait times for appointments
- Dissatisfaction with surgical outcomes for specific procedures like strabismus or past LASIK corrections
- Concerns regarding administrative and billing processes
In patients' words
"Been going to Fichte, Endl and Elmer for over 20 yrs and would not consider alternatives. The Docs and staff are excellent. Not many surgeons call patients night after surgery."
— My Vision Care testimonial"Unless you're willing to cancel your entire day to go to an appointment.... Been waiting for 1.5 hours and still waiting"
— MapQuest review"Stay away from Tom Elmer. I had strabismus surgery by him and my eyesight is no better after surgery than before."
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