Home | General Physician | Nationally Ranked Heart Care
Cardiology • Niagara Falls, NY
Ratings by platform
- Healthgrades: 55% of patients recommend the hospital (10% lower than national average) (Not specified (aggregate metric))
- Healthgrades (Dr. Sachin Wadhawan): 3.0 out of 5 stars (2 reviews)
- LocalityBiz (The Heart Center of Niagara): Mixed (individual reviews ranging from 1 to 5 stars) (6 reviews shown in snippet)
What patients say
Patients praise
- Patients reporting life-saving care for cardiac emergencies such as angioplasty and stenting
- Some providers described as professional, kind, and thorough
- Convenience of having testing and doctor's offices located in the same facility
Common complaints
- Reports of rude or dismissive staff interactions and difficulty getting phone calls returned or appointments scheduled
- Some patients expressing dissatisfaction with administrative processes (e.g., script refills, patient portal responsiveness)
- Lower patient experience ratings compared to national averages for hospital care at Niagara Falls Memorial Medical Center
In patients' words
"Last Thursday night 10/ 15 had Heart Attack. Heart surgeon preformed angioplasty and put in a stint at 2am in morning Pretty much saved my life. Staff at Heart Center we're Amazing."
— LocalityBiz (Douglas Magrich)"I was seen by nurse practitioner didn't even address my issue... absolutely positively refused to work with me around my mental and physical I disability that I have STAY AWAY IF YOU'RE DISABLED OR HAVE ANY MENTALLY CHALLENGED"
— LocalityBiz (Jamie Jamie)"No one answers a phone . No one responds in the portal and no one REFILLS MY SCRIPTS FOR BLOOD THINNERS !"
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