Division of Otolaryngology | Newton-Wellesley Hospital
Otolaryngology (Ear, Nose, and Throat) • Newton, MA
What patients say
Patients praise
- Clinicians listen to concerns and provide clear explanations/treatment options
- Staff described as friendly/professional and supportive
- Patients report effective care for ENT issues (e.g., sinus problems, ear infections)
- Easy appointment/parking and accommodating office experience
Common complaints
- Lower patient-experience score for ENT/otolaryngology (3/5 on US News page)
- Reports of slow response/help, dirty facilities, and noisy rooms at the hospital level (not ENT-specific)
In patients' words
"“had a really positive experience at my recent ENT appointment. They listened to all of my concerns and provided...”"
— Trustburn review snippet for “NEWTON WELLESLEY OTOLARYNGOLOGY”"“Most professional and accommodating… Getting appointments And parking my car make my visit to their office easy!”"
— Localitybiz reviews for New England Ear Nose and Throat in Newton-Wellesley Hospital"“Zero stars. Something is very wrong at this hospital. If you aren't white and rich they don't think you belong...”"
— Vitals review snippet for Newton-Wellesley Hospital"Negative patient ratings include: “Staff doesn't respond quickly when patients need help” and “Facilities are sometimes dirty”"
— Hospitalstats summary of Newton-Wellesley Hospital ratingsMore clinics in Newton
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Newton-Wellesley OBGYN: Home Page
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