MassOMS
Dental and Oral Surgery • Newton, MA
Ratings by platform
- Birdeye: 4.8/5 (106 reviews)
What patients say
Patients praise
- high star ratings generally (4.8 on Birdeye)
- professional and knowledgeable doctors and staff
- clean office environment
- efficient surgical procedures
Common complaints
- long wait times for scheduled appointments
- lack of transparency regarding insurance coverage and costs for procedures like 3D X-rays
- frustration over unexpected out-of-pocket expenses
In patients' words
"I have had three dental implants completed at the Newton Corner location. Dr. Keyser is efficient and his staff very supportive during all the procedures. Dental work is never fun and they do try to minimize time necessary for the dental implant surgery. Be aware their prices do not include crowns. That is additional $ with your regular dentist."
— LocalityBiz review by patient"I had to wait over 40 minutes past my scheduled appointment time without any explanation... When I inquired, the receptionist said they would check with the dentist, but even then, I had to wait another 10 minutes... After the examination, when I reached the front desk, I was suddenly informed that the X-ray was not covered by insurance."
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