Mental Health Care & Therapy in Newton, MA | Telehealth Options

Patients praise

• Access to convenient telehealth and in-person options
• Generally positive experiences with individual therapists and clinicians providing personalized care
• Ease of booking initial appointments for some users
• Professional and calming office environments

Common complaints

• Difficulty navigating administrative phone systems and reaching human staff
• Issues with billing transparency, unexpected charges, and no-show fee policies
• Negative experiences with intake processes, including feeling rushed or having difficulty finding a good therapeutic fit
• Perceived lack of clinical responsiveness or poor quality of care in some instances