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Urgent Care • Newport, RI

★★★★☆3.5/5264 reviews across 3 platforms

Ratings by platform

  • Yahoo Local: 3.5/5 (264 reviews)
  • Solv Health: 5.0/5
  • Unilocal (18 reviews)

What patients say

Patients praise

  • Efficiency in providing care and diagnostic services (e.g., quick x-rays, fast turnarounds)
  • Professional and attentive clinical staff described as caring and thorough
  • Clean, modern, and comfortable facility environment
  • Appreciation for the availability of after-hours and weekend care

Common complaints

  • Disappointment with staff responsiveness (e.g., long hold times, not returning calls)
  • Complaints about administrative issues such as appointment cancellations and scheduling problems
  • Reports of poor bedside manner from some providers
  • Reports of long wait times despite having appointments

In patients' words

"Great place. Very efficient urgwnt care with an excellent team, location and plenty of parking. Would highly recommend this facility to anyone. 5 stars!!"

— Matt N. via Yahoo Local

"This place is incredibly disappointing. They have zero respect for the time and schedules of other people. We've made multiple appointments only to have them cancel on us at the last minute...."

— Jeff M. via Yahoo Local

"Came in here for an emergency issue and they had us waiting for over an hour even with an appointment. The doctor was rude and felt like he couldn’t wait to get rid of us."

— Unilocal Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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