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Urgent Care • Newport, RI
Ratings by platform
- Yahoo Local: 3.5/5 stars (based on 264 reviews) (264 reviews)
- Solv Health: 5.0/5 stars (Not explicitly stated (but referenced as an average))
- Unilocal: Not explicitly stated (18 reviews)
What patients say
Patients praise
- Efficiency in providing care and diagnostic services (e.g., quick x-rays, fast turnarounds)
- Professional and attentive clinical staff described as caring and thorough
- Clean, modern, and comfortable facility environment
- Appreciation for the availability of after-hours and weekend care
Common complaints
- Disappointment with staff responsiveness (e.g., long hold times, not returning calls)
- Complaints about administrative issues such as appointment cancellations and scheduling problems
- Reports of poor bedside manner from some providers
- Concerns regarding clinical competence, specifically potential misdiagnoses or insufficient treatment guidance
- Reports of long wait times despite having appointments
In patients' words
"Great place. Very efficient urgwnt care with an excellent team, location and plenty of parking. Would highly recommend this facility to anyone. 5 stars!!"
— Matt N. via Yahoo Local"This place is incredibly disappointing. They have zero respect for the time and schedules of other people. We've made multiple appointments only to have them cancel on us at the last minute...."
— Jeff M. via Yahoo Local"Came in here for an emergency issue and they had us waiting for over an hour even with an appointment. The doctor was rude and felt like he couldn’t wait to get rid of us."
— Unilocal ReviewMore clinics in Newport
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