Cardiovascular Institute of New England | Cardiology Care in RI
Cardiovascular Disease • Newport, RI
Ratings by platform
- WebMD (Cranston location): 5 ratings (5 reviews)
- rater8 (Aggregate): 235 ratings (120 comments)
- WebMD (Dr. Neal Kelley): 5.0 out of 5 (34 ratings with 15 reviews)
What patients say
Patients praise
- praise for the clinical staff and individual cardiologists' expertise and compassionate care
- positive experiences with thorough explanations of medical conditions and treatment plans
- efficient and friendly service from many members of the medical team
- high satisfaction with individual care from specific providers like Dr. Kelley
Common complaints
- long wait times and scheduling conflicts
- administrative issues such as lost referrals and lack of returned phone calls
- concerns regarding staff professionalism and responsiveness
- instances of feeling rushed or dismissed during consultations
In patients' words
"I’ve been a patient at the Cardiovascular Institute for months, and my experience has been full of issues. They lost two referrals, causing treatment delays... I had three appointments canceled without notice."
— WebMD/Yelp Patient Review"I always enjoy going here. The check in process was seamless. The wait was short and the visit with Dr Siddiq was efficient. He is an excellent doctor who cares for his patient."
— Patient Testimonial"Patients consistently praise Dr. Neal Kelley for his kind, patient, and caring approach to cardiology care. They frequently highlight his thoroughness in explaining treatments and medical options."
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