Unity Health-Newport
Radiology • Newport, AR
Ratings by platform
- CMS HCAHPS data (via Momentary Labs): 4 out of 5 stars (overall patient satisfaction) (107 patient surveys)
What patients say
Patients praise
- Above-average staff responsiveness
- Effective nurse and doctor communication compared to national averages
- Good facility cleanliness
- High patient helpfulness/assistance scores
Common complaints
- Inconsistent communication regarding medications and their side effects
- Reports of inadequate discharge planning and follow-up information
- Variability in staff communication quality
In patients' words
"81.0% of patients reported that nurses always communicated effectively, surpassing the national average of 78.6%. Similarly, 83.0% of patients felt that doctors always communicated well, also above the national average of 78.6%."
— Momentary Labs (citing CMS HCAHPS)More clinics in Newport
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