Newport Diagnostic Center: Home
Diagnostic Services • Newport, AR
Ratings by platform
- Birdeye (aggregating Google, Foursquare, Facebook): 4.9 out of 5 stars (1,552 reviews across platforms)
- Better Business Bureau (BBB) Business Profile: A+ (Note: Not accredited)
What patients say
Patients praise
- Friendly, helpful, and professional staff
- Efficiency and minimal wait times
- Seamless scheduling and check-in processes, including reminder systems
- Nice office environment/location
Common complaints
- Billing and insurance issues (e.g., incorrect billing information, unexpected charges, collections agency referrals)
- Administrative errors (e.g., scheduling mistakes, incorrect exam types)
- Unprofessional or poor staff interactions (e.g., perceived pretentious attitude, failure to assist)
- Issues with technical staff (e.g., technician hygiene, repeated procedural errors)
In patients' words
"Maggie, Bridget and Dr. Slocum are the absolute best. Very concerned at all times with patient comfort."
— Birdeye/Patient Review"If i could give a worse score i would. NDC failed to update my billing information during my visit and has been sending my bill to the wrong address for a year... They are unorganized and over priced."
— Unilocal/Patient Review"The entire experience was surprisingly seamless. Every staff member, from initial scheduling through check-in and records, was genuinely helpful and caring."
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