Radiology - North Country Hospital

Patients praise

• positive feedback for individual staff members in diagnostic imaging and MRI services
• appreciation for modern, upgraded imaging equipment (e.g., MRI)
• recognition of ACR accreditation for MRI services reflecting quality and safety standards
• general acknowledgement of hospital's role as a vital local resource

Common complaints

• concerns regarding interpersonal skills and being treated like a number
• complaints about billing and statement frequency
• dissatisfaction with emergency department wait times and communication in some instances
• concerns about restrictive visitor policies in certain departments