New London Hospital
Radiology • Newport, VT
Ratings by platform
- Momentary Labs/CMS HCAHPS: 4/5 (191 reviews)
What patients say
Patients praise
- Cleanliness of hospital environment
- Effective nurse and doctor communication
- Professional and personable staff
Common complaints
- Concerns regarding billing transparency at the Express Care facility (billed as emergency room visits)
In patients' words
"Everyone who attended to my child and I was personable and professional, but the hospital's utter lack of transparency about what Express Care actually is must be remarked upon."
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