East Bay Family Health Care
Primary Care • Newport, RI
Ratings by platform
- BeamingHealth: 2.0/5 (3 reviews)
- LocalityBiz: 2.9/5
What patients say
Patients praise
- Positive experiences with specific doctors, nurses, and clinical staff described as caring and nurturing
- High satisfaction with WIC program services
- Sense of feeling respected and validated by some staff members
- Good phone customer service experiences
Common complaints
- Perceived rudeness or lack of professionalism among front desk/administrative staff
- Difficulty with appointment scheduling and prescription management delays
- Concerns regarding provider communication style, including feeling rushed or ignored
- Issues with transfer of medical records
In patients' words
"Very pompous and rude front desk workers!"
— LocalityBiz user review"I love it here! They are like family to me at this point. My newborn son and I are VERY WELL taken care of. The nurses are so very sweet and the doctors are caring and nurturing."
— LocalityBiz user review"Appointment was rushed... Didn't listen or answer questions."
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