Physical Therapy in Middletown, RI - Ivy Rehab
Physical Medicine & Rehabilitation • Newport, RI
Ratings by platform
- Ivy Rehab Official Website/Network-wide: 4.9 out of 5 stars (network-wide average)"},reviewCount:{citations:,confidence:
- Yelp (for Newport, RI area location)"}}]},sampleQuotes:[{quote:{citations:,confidence:: 3.5 out of 5 stars"},reviewCount:{citations:,confidence:
- BirdEye/Google Review"}},{quote:{citations:,confidence:: I’ve had an outstanding experience at Ivy Rehab Physical Therapy. The entire team makes this place feel welcoming, supportive, and genuinely human."},"source:{citations:,confidence:
- BBB Customer Review"}}]}}: Quite possibly the worst billing experience I've ever encountered... Neither the local staff nor the home office would take any responsibility for their mistake and make any accomodation."},"source:{citations:,confidence:
What patients say
Patients praise
- Exceptional personalized care and staff expertise
- Welcoming and supportive clinic atmosphere
- Effective treatment plans resulting in pain reduction and recovery
- Clear communication from therapists regarding progress and exercises
Common complaints
- Billing discrepancies and lack of transparency regarding co-pay costs
- Difficulties resolving billing disputes with corporate customer service/central billing offices
- Threats of collections for disputed amounts
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