Norman Prince Spine Institute
Pain Medicine • Newport, RI
Ratings by platform
- Birdeye / Google / PainClinics.com: 3.6 to 3.7 out of 5 stars (based on small sample sizes) (Approximately 5-6 reviews listed for the Newport location)
What patients say
Patients praise
- Helpful and caring staff in certain interactions
- Effective pain relief and successful treatment outcomes for some patients
- Quick appointment availability for some patients
- Positive patient stories regarding successful recoveries and improved quality of life
Common complaints
- Difficulty reaching staff or getting return phone calls
- Issues with phone systems (e.g., calls disconnecting before messages can be left)
- Limited time spent with patients during appointments
- Perceived lack of attention to medical history or specific conditions
- Perception that some providers focus more on computer screens than patients
In patients' words
"I have been going to Newport Spine Center for a few years and love them! I usually get in shortly after I contact them. The staff is wonderful! I get treated for back pain with excellent results."
— Patient review on Birdeye"Terrible place. Doctor spent 10 mins with me and barley did anything. Can't ever get anyone on the phone and they never return calls"
— Patient review on Birdeye"I am a patient and called them 3 days ago and yesterday, and they never called back. Also, when you call, they ask for a detailed message, but the call hangs up before that is possible."
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