Newport Orthopedic Institute | Orange County Orthopedic ...
Orthopedics • Newport, OR
Ratings by platform
- Yelp (Aggregated): 2.7 out of 5 stars (531 total reviews)
- Medicai (Aggregated): 4.1 out of 5 stars (311 total reviews)
What patients say
Patients praise
- High regard for the medical expertise of specific surgeons
- Successful surgical outcomes and quality of care provided by doctors
- Welcoming atmosphere during clinical interactions
- Effective and prompt diagnostic services
Common complaints
- Long wait times for appointments
- Difficulties reaching office staff and lack of follow-up communication
- Issues with billing transparency and accuracy
- Difficulty obtaining medical records
- Perceived lack of administrative professionalism and rude staff
In patients' words
"Doctors seem good, but terrible customer experience. First time I went, I got no follow-up of any kind and had to search and talk to them to try to arrange my follow-up procedure."
— Yelp"Despite some organizational challenges, patients overall express confidence in the medical professionals’ capabilities and the quality of treatment delivered."
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