University Orthopedics
Orthopedic Surgery • Newport, RI
Ratings by platform
- Birdeye, rater8: 5.0/5
What patients say
Patients praise
- Professional and friendly staff demeanor
- High-quality clinical expertise and thorough explanations from providers
- Effective physical therapy and personalized patient care
- Comfortable and clean office environment
Common complaints
- Difficulty communicating via phone and scheduling appointments
- Long wait times for appointments and responses
- Concerns regarding perceived lack of patient focus or administrative rigidity (e.g., strict late policies)
In patients' words
"Patients commend the staff’s professionalism and friendly demeanor, emphasizing attentive listening and personalized assistance."
— Wheree (University Orthopedics - Newport County)"Their phone system makes it extremely difficult to communicate with them about care and scheduling. Strongly considering going elsewhere."
— WebMD (University Orthopedics Inc)"It's a money making mill. Unnecessary appointments. People are ok. But they don't care about the patient."
— Yelp (University Orthopedics)More clinics in Newport
Brown University Health Orthopedics Institute
Patients praise: High patient satisfaction with orthopedic surgeons (particularly Dr. Michael Staebler) · Professional, compassionate, and knowledgeable medical staff.
Ortho Rhode Island
Patients praise: Efficient service (walk-in, X-rays, consultation in short timeframe) · Professional and knowledgeable staff.
Newport Dental Associates
Patients praise: Professional and friendly staff · Patient-first approach and personalized care by Dr. Baldelli.
The Cardiovascular Institute of New England
Patients praise: praise for the clinical staff and individual cardiologists' expertise and compassionate care · positive experiences with thorough explanations of medical conditions and treatment plans.
Foot and Ankle Specialists and Podiatrists in Rhode Island and ...
Patients praise: Professional and knowledgeable medical care · Excellent bedside manner.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Orthopedics clinics, or filter by state and specialty to compare patient ratings.