University Orthopedics
Orthopedic Surgery • Newport, RI
Ratings by platform
- Birdeye, rater8: 4.8 to 5.0 out of 5 stars (varying by location/specialty) (Thousands of ratings across various platforms and specialties)
What patients say
Patients praise
- Professional and friendly staff demeanor
- High-quality clinical expertise and thorough explanations from providers
- Effective physical therapy and personalized patient care
- Comfortable and clean office environment
Common complaints
- Difficulty communicating via phone and scheduling appointments
- Long wait times for appointments and responses
- Concerns regarding perceived lack of patient focus or administrative rigidity (e.g., strict late policies)
In patients' words
"Patients commend the staff’s professionalism and friendly demeanor, emphasizing attentive listening and personalized assistance."
— Wheree (University Orthopedics - Newport County)"Their phone system makes it extremely difficult to communicate with them about care and scheduling. Strongly considering going elsewhere."
— WebMD (University Orthopedics Inc)"It's a money making mill. Unnecessary appointments. People are ok. But they don't care about the patient."
— Yelp (University Orthopedics)More clinics in Newport
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