Newport Mental Health
Mental Health • Newport, RI
What patients say
Patients praise
- Accessible community-based crisis services (24/7 helpline, walk-in)
- Comprehensive behavioral health and support services for all ages
- Positive experiences reported by some past patients regarding stabilization and recovery support
- Commitment to community outreach and sliding-fee scale financial assistance
Common complaints
- Employee complaints regarding workload, management, and toxic work environment
- Patient reports of poor communication, mishandling of care, and questionable staff conduct
- Concerns about understaffing in medical and support departments
In patients' words
"An awful, traumatizing, and dehumanizing experience... I wouldn't call this care, I would call it a glorified prison for struggling teens."
— Trustpilot review for Newport Academy"This place is toxic. They pay low and it's impossible to get a raise. Upper management is totally..."
— Indeed employee review for Newport Mental HealthMore clinics in Newport
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