Newport Mental Health: Crisis Support & Behavioral Healthcare
Mental Health • Newport, RI
Ratings by platform
- Indeed & Glassdoor (Employee focused): 2.3/5 (46 (Indeed) and 18 (Glassdoor) employee reviews)
- Yelp (Newport County Community Mental Health Center): Low (implied by negative reviews) (2 reviews)
- Birdeye (Newport Hospital Behavioral Health): 2.6/5 (9 reviews)
- Trustpilot (Newport Academy): 3.2/5 (1 review)
What patients say
Patients praise
- Accessible community-based crisis services (24/7 helpline, walk-in)
- Comprehensive behavioral health and support services for all ages
- Positive experiences reported by some past patients regarding stabilization and recovery support
- Commitment to community outreach and sliding-fee scale financial assistance
Common complaints
- Employee complaints regarding workload, management, and toxic work environment
- Patient reports of poor communication, mishandling of care, and questionable staff conduct
- Allegations of trauma and inappropriate behavior in teen-focused residential programs
- Concerns about understaffing in medical and support departments
In patients' words
"An awful, traumatizing, and dehumanizing experience... I wouldn't call this care, I would call it a glorified prison for struggling teens."
— Trustpilot review for Newport Academy"newport is a great place for treatment, the food is very good and they make birthdays very special... most of the staff is super helpful and understanding."
— Newport Healthcare patient review"This place is toxic. They pay low and it's impossible to get a raise. Upper management is totally..."
— Indeed employee review for Newport Mental HealthMore clinics in Newport
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