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Means Adult Primary Care Clinic

Internal Medicine • Newport, KY

What patients say

Patients praise

  • doctors praised for listening to patients and taking time during visits
  • providers noted as caring and helpful
  • high clinical quality scores from CMS for some providers
  • positive feedback on ability to explain conditions and treatments clearly

Common complaints

  • reports of rude and unhelpful staff
  • difficulties with scheduling and rescheduled appointments
  • concerns regarding diagnostic accuracy and patient follow-up communication

In patients' words

"Dr. Schroer is the best! He listens to what you have to say and takes his time with you. I highly recommend him to everyone!!"

— Healthgrades

"Staff and Nurse Practioner (never saw a doctor) were rude and unhelpful. Would not recommend this place to anyone."

— LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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